Study: Teenagers favor IM to e-mail
CNET News.com: "Instant messaging is emerging as a favorite communication tool among teenagers and young adults, with a good number of them sending more IMs than e-mails, a new survey says.
Nearly 66 percent of 13- to 21-year-olds say they send more IMs than e-mails, compared with 49 percent last year, according to an America Online-commissioned study of instant messaging trends.
Overall, 38 percent of users say they send as many or more IMs than e-mails.
One-fourth of users would like to see entertainment content within instant messages, while 20 percent want to make phone calls from their messaging service. Already, 33 percent of users send mobile IMs from their cell phones at least once a week. Another 12 percent say they would be interested in an IM-based VoIP service that could replace their primary household phone line, the survey said."
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